IPCO Global Service function is now hiring a key player to strengthen the support to our sales companies and different markets globally. We are looking for a senior key-user for different IT system support. A part of the role also includes service coordination duties of our global service assignments.

Your main duties will be to work together with our different sales companies and markets to develop and implement different business processes, including collection and compilations of IT-demands. An important part of the role will be to develop collaboration between IPCO’s various service activities within the order process. Project work may be included in the tasks.

You will report the Global Operational Manager in Sandviken and work close to our different sales companies, service technicians and our IT department. Travelling is a part of the role.

Your profile

  • We are looking for a new colleague that have several years of experience as a Key user within different IT-system, like for example ERP or CRM. You need to have an overall and detailed knowledge of different business processes and have the ability to translate them into supporting IT processes. You also need to have documented experience of driving improvements within business processes. Fluent in English is a requirement.
  • You have strong administrative skills, you are structured, solution oriented and are strong in communication and corporation as a good team player. Your personality and motivational will be highly valued.
  • You have a higher education in economics or obtained equivalent knowledge through experience.
  • We see it as an advantage if you have earlier experience of system ownership and of customer services.

Apply via our recruitment system

Contact person

Björn Pettersson
+46 70 527 48 40
Bjorn.pettersson@ipco.com