We are looking to strengthen our Global IT Department

IPCO provides advanced process solutions that require a deep knowledge of customer production processes across a wide range of industries and geographies. IPCO is working in an international environment, located in 35+ countries and 650+ employees with annual sales of 200 M Euro.

Global IT within IPCO have the mission to secure that the IT needs of IPCO’s business globally are fulfilled. This is done with our shared passion, continuous improvements and cooperative spirit to shape the future of our business and, with it, the path of your career.

To ensure the quality and correct service level for our Engineering department, we are now looking for a Service Manager for IT Engineering service, who will be part of an agile team in the forefront of change. We work in a fast-changing area to support future demands from the business with a modern, standardized CAD environment, accessible to our locations, where we have our Engineers.

The position is based in Fellbach, Germany

Job Summary

As a Service Manager for Global IT, you will be responsible for the daily operation of our global IT Engineering service. You will make sure that we achieve agreed service levels, and that you contribute to the development of new services, demand management, as well as senior stakeholder management and interaction with our engineers. Furthermore, you are the focal point for all matters related to the service. You also ensure that all work procedures are maintained and kept up to date, while driving continuous service improvements and implementing them.

Occasional travel will be required.

Your profile

We are looking for someone with a degree in IT, such as in Computer Science, or equivalent qualifications. You are passionate about driving and being a part of developing a great service for our global engineering department.

You have extensive experience of Autodesk products, which is required, but knowledge of Vault, Windows Server, are also required. You need at least eight years’ experience from working with the above products.

As we work in a global environment, you have proven cooperation skills and communicate fluently in English, both in writing and speaking. Additionally, you have experience from:

  • IT Service Management
  • License Management
  • Vendor Management
  • Project management
  • Technical documentation, business cases and financial justifications

We recognize and value your passion and personality, characterized by a structured and analytical approach and commitment to performing and delivering to tight deadlines; always striving forward and taking the initiative. You are a true team player and combine punctuality with an independent working style and outstanding networking and communication skills. You are perceptive, and easily create a trusting environment for collaboration, while inspiring and motivating your co-workers and creating team spirit and enthusiasm to reach the business’ goals. You are also interested in developing the business and have the ability to implement changes. Since you will be facing a great variety of challenges, you are also able to identify the wider implications of any given issue. We are a company with an open-minded culture, actively working to create a workplace that is characterized by continuous improvement.

Contact information


For further information about this position, please contact:

Stefan Olivesten, Core IT Manager
+46 (0)70 616 14 84, stefan.olivesten@ipco.com

Stefan Ström, IT Infrastructure & Technology Manager
+46 (0)70 616 57 72, stefan.strom@ipco.com