Flexibility in serving our customers is essential when external factors like the present global challenge with the coronavirus affects business.
Our productivity centers usually runs the customer tests with the customer on site. When the circumstances changed with travel bans and countries closing their borders there were two options to handle the planned tests. To avoid a cancellation our productivity center in Fellbach, Germany came up with a solution that didn’t require the customer to be on site; streaming the test via video.
Two tests have been performed successfully since February.