Service and support

Maximize your production uptime by ensuring your equipment is performing at its best, all day, every day.

Local expertise with global backup

Wherever your factory operations, IPCO service technicians can provide rapid, on-site expertise to minimize your downtime. Our local teams have the skills and state-of-the-art tools to carry out everything from belt installation to complex equipment inspections, repairs, regular maintenance and general engineering services. To complement our local teams, our Global Service team, based where our equipment is manufactured, can provide additional remote monitoring and assistance.

State-of the art tools for steel belt service

Installation and commissioning

Once your new equipment is correctly installed and commissioned, our technicians will transfer their expert knowledge about how to operate and maintain it to your in-house teams. We’ll work hand in hand with your staff to ensure that the equipment is set up to deliver the throughput rates, product quality and process reliability you’re looking for. All work is fully documented, and you will be provided with a detailed report, system information, instructions, and datasheets.

Learn more about IPCO's equipment

In-house training and tailored seminars

We can help upskill new operators and maintenance teams when employee turnover leaves you without the skills and expertise to operate, maintain and repair your equipment. Our service technicians can train your operators and maintenance teams to operate safely, care for your equipment to keep downtime to a minimum, and improve end product quality.

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Equipment upgrades and refurbishments

Because we are always innovating to improve our offer, you can be sure of having the most up-to-date equipment in your plant. Whether you need a retrograde upgrade of a component, an equipment modernisation or a complete refurbishment, we can help ensure your systems achieve maximum productivity at all times.

More about upgrade kits

IPCO service & support in numbers



Annual service interventions



Skilled service technicians



Countries with own presence

Why IPCO service and support

Book an appointment with our service team!

Preventive maintenance is a great way to extend the lifetime of your steel belts and equipment, also reducing the risk for unplanned down-time. Fill in the form below to book an appointment with our local service team!